1. Introduction
Welcome to FunRun Solutions. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our services.
By using our website or services, you agree to the terms of this policy.
2. Who We Are
FunRun Solutions provides professional transport services for schools, councils, and families in the UK.
- Business Name: FunRun Solutions
- Email: info@funrunsolutions.co.uk
- Phone: 07984 733 670
- Website: www.funrunsolutions.co.uk
3. What Personal Data We Collect
We may collect and process the following information:
a. Information You Provide:
- Your name
- Email address
- Phone number
- Postal address
- Enquiries or messages sent via contact forms
- Details required for service bookings
b. Information We Automatically Collect:
- IP address
- Browser type and version
- Device type
- Cookies and usage data (see Cookie Policy)
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries or service requests
- Process bookings and communicate updates
- Provide customer support
- Maintain internal records
- Improve our website and services
- Comply with legal obligations
5. Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:
- Consent: when you give us permission (e.g., via forms)
- Contract: when processing is necessary to fulfil a service
- Legal Obligation: where required by law
- Legitimate Interests: for internal administration, service improvement, or fraud prevention
6. How We Store and Protect Your Data
We store your data securely using encrypted systems and access controls. Data is only accessed by authorised personnel. We retain personal information only as long as necessary for the purposes set out in this policy.
7. Sharing Your Information
We do not sell, rent or trade your personal data. However, we may share your data with:
- Service providers (e.g., web hosting, CRM platforms)
- Legal or regulatory authorities if required
All third-party processors comply with UK GDPR standards.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyse traffic.
You may disable cookies via your browser settings. For more information, please see our Cookie Policy.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the data we hold about you
- Request rectification of inaccurate data
- Request erasure (right to be forgotten)
- Object to processing
- Restrict processing
- Data portability (in certain cases)
To exercise your rights, contact us at info@funrunsolutions.co.uk.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
FunRun Solutions
Email: info@funrunsolutions.co.uk
Phone: 07984 733 670